Wheel Works

Contacts

Address:
2868 Las Positas Road, Livermore, CA 94551
Get directions

Website:
local.wheelworks.net

Phone number:
+1 925-344-6591

Categories:
Establishment   Car repair  

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Reviews about Wheel Works

• Jim Li

  May, 18 2018
  ★ ☆ ☆ ☆ ☆
  I was referred to this place by another wheelwork because my car was lowered. Was told they have alignment racks that are lowered car friendly. I live 21miles away and I thought I would give them a try. I came on 4/28/2018 around 12:30PM afternoon about 6 hours before they close and hope to drop off the car. Ziyad helped me, I told them I have lifetime alignment and would like to drop off the car. He told me he cannot take anymore alignment they are fully booked for the day. I asked is there an appointment I can make for next day and he said weekends are first come first serve, Appointment only available for weekdays.
  
  I went back the next day 4/29/2018. Ziyad was the one that helped me again. I was the 2nd in line when they are open. I told him the same thing I need an alignment and he told me it would be about 2 1/2 hours wait. I questioned him how can it be possible because I am the 2nd in line and they just open. I told him isnt it first time first serve on the weekend? He replied only Saturday. He also said because they have cars left from the day before. I wasn't too happy, I said so basically you guys are backed up every day because whatever wasn't finish will just keep on roll over to the next day. He then said because people know how busy they are and drop off car during midnight to their key drop off box. He also said "I am sorry that I cannot do you free alignment today." I got so offended. I paid for my lifetime alignment. It is not free.
  
  I would not recommend this place for anyone. I feel like they are pushing me away because I didn't purchase my service from them.

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